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items
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logo

Delivery Policy

We offer the following options:

Pick up at shop (strongly encouraged)
OR
Courier van delivery to destination

For courier van:
On the day, we will send a WhatsApp/make a call to you once a van has been ordered; another message will be sent once the van has departed and from then on the driver will be in touch to arrange for order pick up at destination.

THERE ARE CURRENTLY NO DOOR-TO-DOOR DELIVERY OPTIONS.  Please be prepared to receive the delivery from driver at their van.

While we make the utmost care to ensure each order arrives safely; Bien Caramélisé is not liable for any losses/damages once the order has left our premises.

Available time-slots for delivery (Available everyday except Tuesdays):
12:00 pm - 3:00pm
or 
3:30pm - 6:30pm